Postal Address
PO Box 203
Northbridge NSW 1560 Australia
ABN: 98 352 771 730
Our warehouse is not open to the public.
Contact Details
New Enquiries
Please note that, often due to seasonal demand, the phone line can become very busy. We endeavour to return all voice messages, but if you have difficulty getting through please email us at the address below and we will contact you. Thank you for your understanding.
Existing Customers
Replacement Cartridges - If you require replacement cartridges for your system please refer to your cartridge reminder email, which provides a direct link to re-ordering online. This is often not only quicker, but there are some discounts for quantity online which are not available over the phone. If the link appears broken, please copy and paste it into the browser, in its entirety, rather than clicking on it. If you're unsure which cartridges you need, please email us at the address below, and include your name, address and phone number, and we will provide you with the details you require.
Technical Support - If you have an existing Purestream Water Filter system that you have a question about, or need assistance with, we are more than happy to help you. Please email us in the first instance and include your name, product, and the type of help you require.
Thank you for your continued custom!
Ph: 1300 888 429 or 02 9929 3271
Email: sales@purestreamwaterfilters.com.au
Purestream Water Filters is committed to ensuring customers have the right knowledge to ensure they make the right choice, and not be confused by outlandish or scaremongering claims. We back up this commitment to our customers with our extensive, 'peace of mind' Warranty, 100% Money Back Guarantee, Reminder Service and comprehensive fitting instructions to enable the handyman to install Purestream systems. We are also only a phone call away if you need advice when changing cartridges or any other technical issue.
We are here to help. Additional information includes How To's on installation, sizing of units to ensure they fit and many more.
PRODUCT QUALITY
All Purestream Water Filters housings are USA manufactured because of quality and proven long term reliability. With our extensive peace of mind Warranty it would be bad business practice to offer anything but the best.
- Certified and fully tested to AS/NZS/IS9002 and Australian Plumbing
Standard MP52, Our products are also built and tested in Australia. More Info - Made with high quality food grade plastic
- All plumbing fittings are chrome and are Australian Standards approved.
- Housings carry a lifetime warranty against manufactures defect
- Come complete with warranty details, fitting instructions and where applicable contaminant removal specifications.
- Water Filter cartridges Australian manufacture or American where applicable and independently tested.
Our range of Purestream Water Filters cartridges is comprehensive. We do not have carbon cartridge manufacturers in Australia. Some companies may import the carbon logs, break them down and add their own caps.
We do not offer a seemingly endless range, bulked up with cheaper, below par Asian products, as this can be confusing. We have chosen the very best in the micron range and offer them at a reasonable valve price point, knowing they are the best available.
Product Pricing
All Purestream Water Filters products are manufactured exclusively for us providing the very best direct pricing.
- Minimum overheads and no sales commissions, backs up our guarantee to better any equivalent product price every time!
- Cost of freight throughout Australia is included in all water filters $75.00 and over.
- All orders under $75.00 attract a $15.00 freight charge.
- ALL PRICES INCLUDE GST.
Cartridge Reminder Service
Let us do the remembering for you .. and send you a timely reminder when your cartridge is due for replacement
We all lead busy lives, with a host of things to remember... birthdays, anniversaries, appointments etc. When you water filter cartridge is due to be replaced is one hassle we would like to help you with and do the remembering for you, as well as providing them at the very best wholesale price!
When cartridges reach saturation they can 'unload' large amounts of contaminants, including Chlorine, bacteria and even Giardia, back into your drinking water.
To avoid saturation and 'unloading risks' all Purestream Water Filter customers, will be eligible to receive a courtesy reminder email, to ensure they continue to receive clean, safe drinking water.
Whether you purchase a new Purestream Water Filter or even a cartridge, every 12 months, depending on your cartridge type, your reminder email will contain details of Code Nos for replacement cartridges, together with a direct link to the order form to make the whole process simple and hassle free.